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Manage your notifications

Choose which email and text notifications you get from DoorSpot under My account > Notifications.

Choose which DoorSpot notifications you get by email and by text. Some important account notifications are always sent, whatever your settings.

Steps

  1. Click the profile icon in the top-right corner and select My account.

  2. Select Notifications in the left menu. The Notification Settings page opens.

    The Notification Settings page in My account, with Email and Text toggles for each notification and Turn All On and Turn All Off buttons
  3. For each notification, turn Email and Text on or off. Notifications are grouped into Communication, Financial, General, Maintenance, and Subscription & Leases.

  4. To change everything at once, click Turn All On or Turn All Off next to Email Notifications or Text Notifications.

Good to know

  • Some toggles are greyed out — those notifications can't be turned off.

  • Changes save automatically as soon as you switch a toggle. There's no Save button.

  • These settings only affect your own login. Each team member manages their own notifications.

Troubleshooting

  • Still getting a notification you turned off: It may be one of the account notifications DoorSpot always sends, such as a failed payment.

  • Not getting texts: Check that your phone number is filled in under My account > Account Profile.

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