Fill in your company profile in Settings > Company Profile so payments, invoices, and background checks work correctly. Your logo appears on invoices, guest communication, and shared quotes.
Steps
Go to Settings > Company Profile in the left sidebar.
Check your Company name.
Enter your EIN in the format 00-0000000.
Under Logo, click Upload photo and choose an image (up to 10 MB). Click Remove to delete the current logo.
Under Company address, search for your address, or click Enter address manually and fill it in.
Click Save.
Good to know
EIN: Stripe, DoorSpot's payment processor, uses your EIN to verify your account. If it's blank and your account receives more than $600 in payments, Stripe may flag the account, which can delay payouts or restrict the account.
Company address: Background and credit checks, and application fees, need a company address. Until you add one, the page shows "Background & credit check require a company address."
Troubleshooting
Logo won't upload: Check that the image is 10 MB or smaller.
Background checks aren't available: Add your company address and save.